Legal

Terms of Service

Please read these terms and conditions carefully before using Our Service.

The website located at www.buivo.ai, the platform located at app.buivo.ai, and any associated APIs (collectively, the “Site”) are copyrighted works belonging to Buivo, Inc. (“Company”, “us”, “our”, and “we”). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Service (these “Terms”) set forth the legally binding terms and conditions that govern your use of the Site and the Service (as defined below). By accessing or using the Site or the Service, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site.

Note for commercial and enterprise customers: If you are using the Service as part of your work for a company or organization that has a Master Services Agreement (“MSA”), SaaS Agreement, or other enterprise agreement with Company, your use of the Service is governed by that agreement. In the event of any conflict between these Terms and such agreement, the enterprise agreement shall prevail.

PLEASE BE AWARE THAT SECTION 13.3 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, SECTION 13.3 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 13.3 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 13.3 CAREFULLY.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

1. Definitions

For purposes of these Terms:

2. Accounts

2.1 Account Creation

In order to use certain features of the Site and the Service, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. Company may suspend or terminate your Account in accordance with Section 12.

2.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account, including any use of the Service by team members or other individuals you authorize to access your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

3. The Service and Subscriptions

3.1 Service Description

The Service is an AI-powered software development platform that enables users to generate, modify, review, and manage software code and related materials. The Service is designed for professional and commercial use by software developers, engineering teams, and organizations.

3.2 Subscriptions

Access to certain features of the Service requires a paid subscription. Information on available plans, fees, features, and usage limits is available on our Pricing Page or otherwise described in the Service. Your use of the Service is subject to the features and limitations of the plan you select.

3.3 Billing and Payment

If you activate a paid subscription, you authorize Company or its third-party payment processors to periodically charge all accrued sums on or before the payment due date. Subscriptions will automatically renew for successive periods of the same duration unless you cancel before the renewal date. You may cancel your subscription at any time through your Account settings or by contacting us at privacy@buivo.ai. Unless otherwise stated, all fees are quoted in U.S. Dollars and are non-refundable except as expressly provided in these Terms or as required by applicable law.

To facilitate payment, we use Stripe, Inc. and its affiliates (“Stripe”) as our third-party payment processor. These payment processing services are provided by Stripe and are subject to the Stripe Terms of Service and the Stripe Privacy Policy (collectively, the “Stripe Agreements”). By agreeing to these Terms, you also agree to be bound by the Stripe Agreements, as the same may be modified by Stripe from time to time. You hereby authorize Stripe to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Company assumes no liability or responsibility for any payments you make through the Service.

3.4 Usage-Based Features

You may purchase additional products, services, or features that Company makes available on a supplemental or usage-based basis (“Add-Ons”). Add-Ons are deemed part of the Service and governed by these Terms. Details on Add-Ons, including fees, are described on our Pricing Page or within the Service.

3.5 Plan Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription at any time through your Account settings. Upgrades take effect immediately. Downgrades and cancellations take effect at the end of the current billing period. Upon cancellation, your User Content will be retained and available for export for 30 days, after which it will be deleted in accordance with our Privacy Policy.

4. Access to the Site

4.1 License

Subject to these Terms and your applicable subscription, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site and the Service for your personal or internal business purposes in accordance with the features and limitations of your plan.

4.2 Certain Restrictions

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or the Service, whether in whole or in part, except to the extent expressly permitted by your plan; (b) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Site or the Service, including our AI models; (c) you shall not access the Site or the Service in order to build a similar or competitive website, product, or service; (d) you shall not attempt to extract, replicate, or reverse engineer the weights, architecture, or training data of our AI models; (e) you shall not use automated means to scrape, mine, or extract data from the Service except through officially supported APIs; and (f) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means. All copyright and other proprietary notices on the Site must be retained on all copies thereof.

4.3 Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the Site or the Service (in whole or in part) with or without notice to you. For material changes that adversely affect your use of the Service, we will use commercially reasonable efforts to provide advance notice. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or the Service.

4.4 No Support or Maintenance

You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site or the Service. Any support that Company may choose to provide is entirely voluntary and may be subject to separate terms or policies published by Company from time to time.

4.5 Ownership

Excluding any User Content that you may provide, you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site, the Service, and our AI models (including their architecture, weights, and training methodologies) are owned by Company or Company's licensors. Neither these Terms (nor your access to the Site or the Service) transfers to you or any third party any rights, title, or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 4.1. Company and its suppliers reserve all rights not granted in these Terms.

4.6 Feedback

If you provide Company with any feedback or suggestions regarding the Site or the Service (“Feedback”), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback in any manner it deems appropriate. Company will treat any Feedback you provide as non-confidential and non-proprietary. For the avoidance of doubt, Feedback does not include User Content or Outputs.

5. User Content and Outputs

5.1 Your User Content

You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness, or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party. You represent and warrant that your User Content does not violate our Acceptable Use Policy (defined in Section 5.4).

5.2 License to User Content

You hereby grant to Company a non-exclusive, worldwide, royalty-free license to use, reproduce, process, and store your User Content solely for the purposes of: (a) providing, operating, and maintaining the Service; (b) improving and developing the Service, provided that any User Content used for this purpose is first anonymized and aggregated and only with your explicit opt-in consent as described in our Privacy Policy; and (c) complying with applicable law. This license is limited to what is necessary to provide and improve the Service and does not grant Company any ownership rights in your User Content. Upon deletion of your User Content or termination of your Account, this license terminates with respect to the deleted content, subject to reasonable backup and archival periods not to exceed 30 days.

5.3 Ownership of Outputs

You retain all rights, title, and interest in and to the Outputs generated by the Service based on your User Content and prompts. Company does not claim any ownership or intellectual property rights over Outputs generated for you through the Service. You are free to use, modify, distribute, and commercialize Outputs without restriction, subject to the following: (a) you are solely responsible for reviewing, testing, and validating all Outputs before use in any production environment; (b) Outputs may be similar to outputs generated for other users who provide similar inputs, and no rights to any Outputs generated for or provided to other users are granted to you under these Terms; and (c) you are responsible for ensuring that your use of Outputs complies with applicable law, including any open-source license obligations that may apply to code within Outputs.

5.4 Acceptable Use Policy

The following terms constitute our “Acceptable Use Policy”:

You agree not to use the Site or the Service to collect, upload, transmit, display, or distribute any User Content: (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, intentionally misleading, pornographic, obscene, or otherwise objectionable; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

In addition, you agree not to: (i) upload, transmit, or distribute to or through the Service any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (ii) use the Service to generate malware, exploit code, phishing content, or any other content designed to cause harm to computer systems or individuals; (iii) use the Service to harvest, collect, gather, or assemble information or data regarding other users without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Service; (v) attempt to gain unauthorized access to the Service or to other computer systems or networks connected to the Service; (vi) use the Service to generate content that infringes upon the intellectual property rights of third parties; (vii) circumvent or attempt to circumvent any usage limits or metering within the Service; (viii) use the Service in any manner that could damage, disable, overburden, or impair it; or (ix) present Outputs as human-created work in any context where applicable law, regulation, or professional standards require disclosure of AI involvement, including but not limited to regulated industries such as healthcare, financial services, legal services, and government procurement.

5.5 Enforcement

We reserve the right (but have no obligation) to review, refuse, and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you if you violate the Acceptable Use Policy or any other provision of these Terms. Such action may include removing or modifying your User Content, suspending or terminating your Account in accordance with Section 12, and/or reporting you to law enforcement authorities.

6. Artificial Intelligence Disclosures

6.1 Nature of AI-Generated Outputs

You acknowledge and agree that Outputs are generated by artificial intelligence systems and are provided on an “as-is” basis. AI-generated Outputs may contain errors, inaccuracies, security vulnerabilities, bugs, incomplete implementations, or other deficiencies. Company does not represent or warrant that any Output will be error-free, secure, complete, accurate, or fit for any particular purpose.

YOU AGREE THAT ANY USE OF OUTPUTS FROM THE SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON ANY OUTPUT AS A SOURCE OF TRUTH.

6.2 Your Responsibility for Outputs

You are solely responsible for reviewing, testing, validating, and verifying all Outputs before incorporating them into any software, system, or production environment. You acknowledge that the use of AI-generated code without adequate human review may introduce risks including, but not limited to, security vulnerabilities, performance issues, license compliance issues, and functional defects. Company shall not be liable for any damages, losses, or costs arising from your reliance on or use of Outputs without adequate review and testing.

6.3 No Professional Advice

The Service and Outputs do not constitute professional advice of any kind, including but not limited to legal, financial, medical, or security advice. Outputs should not be treated as a substitute for professional judgment, expertise, or review.

6.4 Model Limitations

Our AI models, like all AI models, have inherent limitations. They may generate code that appears correct but contains subtle errors. They may produce Outputs that are similar to publicly available code, including open-source code subject to various licenses. They may not always reflect the most current best practices, frameworks, or security standards. You acknowledge these limitations and agree to use the Service accordingly.

6.5 No Training Without Consent

As described in our Privacy Policy, Company does not use your User Content to train or improve our AI models unless you explicitly opt in through your Account settings. If you opt in, your data will be anonymized and aggregated before use. You may opt out at any time without affecting your access to the Service.

7. Beta Services

From time to time, Company may make available features, tools, or services that are designated as beta, pilot, limited release, early access, preview, or by a similar description (“Beta Services”). You may choose to use or not use such Beta Services in your sole discretion. Beta Services are intended for evaluation purposes and not for production use, are not fully supported, and may be subject to additional terms that may be presented to you at the time of access. Beta Services are provided on an “as-is” and “as-available” basis without any warranty, support, maintenance, storage, service level commitment, or indemnification of any kind. Company may discontinue Beta Services at any time in its sole discretion and may never make them generally available.

COMPANY SHALL HAVE NO LIABILITY WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH BETA SERVICES — USE AT YOUR OWN RISK.

8. Indemnification

You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of: (a) your use of the Site or the Service; (b) your violation of these Terms; (c) your violation of applicable laws or regulations; (d) your User Content; or (e) your use of Outputs, including claims that Outputs infringe upon the intellectual property rights of third parties. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

For the avoidance of doubt, Company does not provide any indemnification to you for Outputs or for claims arising from your use of Outputs. You are solely responsible for your use of Outputs, including ensuring that such use does not infringe upon the rights of third parties. Any indemnification obligations related to Outputs may be available under a separate enterprise agreement, if applicable.

9. Third-Party Links and Integrations; Other Users

9.1 Third-Party Links and Integrations

The Site and the Service may contain links to third-party websites and services, and/or integrate with third-party platforms such as GitHub, GitLab, and other developer tools (collectively, “Third-Party Services”). Such Third-Party Services are not under the control of Company, and Company is not responsible for any Third-Party Services. You use all Third-Party Services at your own risk. When you connect a Third-Party Service to the Service, you authorize us to access and process data from that Third-Party Service solely for the purposes of providing the Service, in accordance with our Privacy Policy.

9.2 Other Users

Each user of the Service is solely responsible for any and all of its own User Content. Since we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. Your interactions with other users are solely between you and such users.

9.3 Release

You hereby release and forever discharge Company (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site or the Service.

IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

10. Disclaimers

THE SITE AND THE SERVICE (INCLUDING OUR AI MODELS AND ALL OUTPUTS) ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.

WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DISCLAIMS ANY WARRANTY THAT: (A) OUTPUTS WILL BE ERROR-FREE, SECURE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE; (B) OUTPUTS WILL NOT INFRINGE UPON THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES; (C) OUTPUTS WILL COMPLY WITH ANY APPLICABLE LAWS, REGULATIONS, OR INDUSTRY STANDARDS; OR (D) THE SERVICE WILL GENERATE OUTPUTS THAT ARE UNIQUE TO YOU.

IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE OR THE SERVICE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

11. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, LOST REVENUE, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE OR THE SERVICE (INCLUDING ANY OUTPUTS), EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM: (A) YOUR RELIANCE ON OUTPUTS; (B) ERRORS, INACCURACIES, OR VULNERABILITIES IN OUTPUTS; (C) YOUR FAILURE TO REVIEW, TEST, OR VALIDATE OUTPUTS BEFORE USE; OR (D) ANY CLAIM THAT OUTPUTS INFRINGE UPON THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS WILL AT ALL TIMES BE LIMITED TO THE GREATER OF: (A) FIFTY US DOLLARS (US $50.00); OR (B) THE AMOUNTS YOU HAVE PAID TO COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

12. Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the Site or the Service. We may suspend or terminate your rights to use the Site and the Service (including your Account) at any time for any reason at our sole discretion, including for any use of the Site or the Service in violation of these Terms. Upon termination, your Account and right to access the Site and the Service will terminate immediately. Any termination of your Account may involve deletion of your User Content after the 30-day retention period described in our Privacy Policy. Company will not have any liability whatsoever to you for any termination of your rights under these Terms. Even after termination, the following provisions will remain in effect: Sections 4.2 through 4.6, Section 5, Section 6, Section 7, and Sections 8 through 13.

13. General

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Subject to the Arbitration Agreement below, any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in San Francisco County, California, and the parties hereby irrevocably consent to personal jurisdiction and venue therein.

13.2 Changes

These Terms are subject to occasional revision. If we make substantial changes, we may notify you by email and/or by prominently posting notice on our Site. Material changes will take effect 30 days after notification. Continued use of our Site or Service following notice constitutes your acceptance of such changes.

13.3 Dispute Resolution

Please read the following arbitration agreement in this Section (the “Arbitration Agreement”) carefully. It requires you to arbitrate disputes with Company, its parent companies, subsidiaries, affiliates, successors and assigns and all of their respective officers, directors, employees, agents, and representatives (collectively, the “Company Parties”) and limits the manner in which you can seek relief.

(a) Applicability of Arbitration Agreement. You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the Service, the Outputs, or these Terms will be resolved by binding arbitration, rather than in court, except that: (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify and advance solely on an individual basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights. This Arbitration Agreement shall survive the expiration or termination of these Terms.

(b) Informal Dispute Resolution. Before commencing arbitration, the parties will meet and confer telephonically or via videoconference in good faith to resolve the Dispute informally (“Informal Dispute Resolution Conference”). The initiating party must give written Notice to the other party, and the conference shall occur within 45 days. Notice to Company should be sent to: privacy@buivo.ai, or by mail to Buivo, Inc., 2261 Market Street, San Francisco, CA 94114. This process is a condition precedent to arbitration. Statutes of limitation shall be tolled during this process.

(c) Arbitration Rules and Forum. The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs this Arbitration Agreement. If informal resolution fails within 60 days, either party may initiate binding arbitration conducted by JAMS. Disputes under $250,000 use JAMS' Streamlined Rules; all others use Comprehensive Rules. Unless otherwise agreed, arbitration will be conducted in the county where you reside. All arbitration materials shall be kept confidential.

(d) Authority of Arbitrator. The arbitrator has exclusive authority to resolve all disputes subject to arbitration, except disputes about the class action waiver, arbitration fee payments, condition precedent satisfaction, and which version of this Agreement applies — those are decided by a court. The arbitrator shall issue a written award. The award is final and binding.

(e) Waiver of Jury Trial.

EXCEPT AS SPECIFIED IN SECTION 13.3(a), YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.

(f) Waiver of Class or Other Non-Individualized Relief.

YOU AND COMPANY AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. If a court invalidates this subsection for a particular claim, that claim shall be severed and may be litigated in California state or federal courts. This does not prevent participation in class-wide settlements.

(g) Attorneys' Fees and Costs. Each party bears its own fees and costs unless the arbitrator finds the Dispute was frivolous or brought for an improper purpose.

(h) Batch Arbitration. If 100+ substantially similar Requests are filed against Company by the same law firm within 30 days, JAMS shall administer them in batches of 100 with one arbitrator per batch (“Batch Arbitration”).

(i) 30-Day Right to Opt Out. You may opt out of this Arbitration Agreement by sending written notice to Buivo, Inc., 2261 Market Street, San Francisco, CA 94114, or privacy@buivo.ai, within 30 days of first becoming subject to it. All other Terms continue to apply.

(j) Invalidity. If any part of this Arbitration Agreement is found invalid, it shall be severed and the remainder continues in full force.

(k) Modification. If Company materially changes this Arbitration Agreement, you may reject the change within 30 days by writing to the address above or emailing privacy@buivo.ai.

13.4 Copyright Policy

Company respects intellectual property rights and has adopted a DMCA-compliant policy for removing infringing materials and terminating repeat infringers. To report infringement (pursuant to 17 U.S.C. § 512(c)), provide the following to our Copyright Agent:

  1. your physical or electronic signature;
  2. identification of the copyrighted work(s) claimed to have been infringed;
  3. identification of the infringing material and its location;
  4. your contact information (address, telephone, email);
  5. a good faith belief statement that the use is not authorized; and
  6. an accuracy statement under penalty of perjury.

Copyright Agent

Buivo, Inc., Attn: Legal Department

2261 Market Street, San Francisco, CA 94114

Email: privacy@buivo.ai

13.5 Export

The Site and the Service may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer any U.S. technical data acquired from Company in violation of applicable export laws.

13.6 Disclosures

If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

13.7 Electronic Communications

You consent to receive communications from Company electronically and agree that electronic communications satisfy any legal requirement for written communications.

13.8 Entire Terms

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, constitute the entire and exclusive agreement between you and us regarding the use of the Site and the Service. Our failure to exercise or enforce any right or provision shall not operate as a waiver. If any provision is held invalid, the remaining provisions continue in full force. Your relationship to Company is that of an independent contractor. You may not assign these Terms without Company's prior written consent. Company may freely assign these Terms.

13.9 Contact Information

Buivo, Inc.

2261 Market Street, San Francisco, CA 94114

Email: privacy@buivo.ai

© 2026 Buivo, Inc. All rights reserved.